Privacy Policy

1. Who we are

EM Courses LTD provides an online pay-as-you-go SBA exam revision platform. Users can purchase access passes to practise SBA questions, use revision and exam-style modes, view explanations, and track progress.

For privacy questions, you can contact us at:

admin@emergencycourses.co.uk

2. Information we collect

We may collect the following information:

• Name
• Email address
• Account login details
• Payment status and purchase history
• Access pass details
• Question attempts, scores, progress, and usage activity
• Technical information such as browser type, device type, IP address, and website usage data
• Messages or support requests sent to us

We do not store full card details on our servers. Payments are processed securely by Stripe.

3. How we use your information

We use your information to:

• Create and manage user accounts
• Provide access to purchased revision content
• Process and confirm payments
• Track user progress and question attempts
• Improve the platform and user experience
• Respond to support requests
• Prevent fraud, misuse, or unauthorised access
• Meet legal, tax, accounting, and regulatory obligations

4. Payments

Payments are processed by Stripe. When you make a payment, Stripe may collect and process payment details according to its own privacy policy and security standards.

EM Courses LTD receives payment confirmation and limited transaction information but does not receive or store full card details.

5. Progress and usage data

The platform may record question attempts, answers, scores, progress, and activity history. This is used to provide revision tracking, analytics, and access to learning features.

6. Sharing information

We do not sell personal information.

We may share information only where necessary with:

• Payment providers such as Stripe
• Website hosting and technology providers
• Email or support service providers
• Professional advisers where required
• Legal or regulatory authorities where required by law

7. Data security

We take reasonable steps to protect user information from unauthorised access, loss, misuse, or disclosure.

However, no online system can be guaranteed to be completely secure.

8. Data retention

We keep personal information only for as long as needed to provide the service, manage accounts, comply with legal obligations, resolve disputes, and maintain business records.

9. Your rights

Depending on applicable data protection law, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Request a copy of your data

To make a request, contact us at:

admin@emergencycourses.co.uk

10. Cookies and analytics

Our website may use cookies or similar technologies to keep the site working, improve performance, understand usage, and support security.

Where required, users may be asked to accept or manage cookie preferences.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be available on this page.